TVS @ Auto Expo 2014

TVS @ Auto Expo 2012

Warranty Policy

TVS - Motor Warranty Coverage

Definition of Warranty

Warranty may be defined as an assurance given to the customers for the quality of our products and to vouchsafe the product against probable manufacturing defects, subject to conditions referred in Owner's manual under the topic Limitations of Warranty

Warranty Terms for TVS - Motor Products

Model Warranty period/kms (whichever is earlier)
Scooty (KS/ES) - 2S 12 months or 12000 kms
Teenz 12 months or 12000 kms
Teenz Electric 12 months for vehicle and 6 months battery
Scooty Pep 4S 24 months or 20000 kms
Scooty Pep + 4S 24 months or 20000 kms
Scooty Streak 24 months or 20000 kms
TVS WEGO 24 months or 24000 kms
Model Warranty period/kms (whichever is earlier)
Victor-GLX / Edge 24 months or 30000 kms
TVS StaR - Series 24 months or 30000 kms
TVS Sport 24 months or 30000 kms
TVS Flame 24 months or 30000 kms
TVS Jive 24 months or 30000 kms
TVS Apache 24 months or 30000 kms
TVS Apache RTR 24 months or 30000 kms
TVS Apache RTR EFI 24 months or 30000 kms
TVS Apache RTR 180 24 months or 30000 kms
Model Warranty period/kms (whichever is earlier)
XL Super / HD 12 months or 12000 kms
Conditions Apply

Locate Xpress Service

Find a Xpress Service near you

FAQs

TVS Motor Xpress Service

  • What is Xpress Service?

    Xpress Service [ES] is a new initiative in service by TVS Motor to increase customer convenience by providing the periodic maintenance services in just 1 Hour.

  • Is Xpress Service available at all the dealerships of TVS Motor?

    Presently Xpress Service is available at select dealerships and is being expanded fast to other dealerships as well. For list of dealerships offering Xpress Service please refer to the location finder.

  • How can I avail Xpress Service?

    You have to only take a prior appointment for service (on phone) with the dealership where Xpress Service is offered & get your vehicle to the dealership on appointment time .

  • How is Xpress Service different from regular service?

    Xpress Service brings down the waiting time of your vehicle in the service center by giving you preference. In addition to that, a team of trained technicians with automated tools and equipments work on the vehicle to carry out the service within 01 hour, without compromising the service quality.

  • Is there any Extra Charge for Xpress Service than regular Periodic service?

    Xpress Service comes to you at "No Extra Cost". At the same time, your vehicle is given priority attention.

  • Who can avail Xpress Service?

    Any customer having a TVS Motor 2 wheeler can avail Xpress Service for periodic maintenance services.

  • If I am not able to reach on the appointment time?

    We appreciate your reporting on time, to deliver your vehicle duly serviced as per 1 Hour promise. However, in case the delay is unavoidable, the dealership will undertake your vehicle as per the next available time slot.

  • What kind of services are covered under Xpress Service?

    All kinds of scheduled maintenance services like free services & paid services are offered under Xpress Service.

  • What kind of services are not covered under Xpress Service?

    Other repair jobs like brake repair, suspension repair, engine repair, clutch repair etc are not covered.

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