These booking Terms and Conditions (“Terms”) apply to the booking of TVSM vehicles listed on the Book Online section and form a legally binding agreement under the Information Technology Act, 2000, as amended, between You and TVS Motor Company Limited, a company registered under the Companies Act, 1956 and having its registered offices at “Chaitanya”, No.12, Khader Nawaz Khan Road, Nungambakkam, Chennai - 600 006 Chennai, hereinafter referred to as “TVSM”
For the purpose of these Terms, wherever the context so requires “You/Your” will mean any person who has agreed to place the Booking of any TVS vehicle through the website. The term “We/Us/Our” will mean TVS Motor.
By placing a booking with Us, You express Your intention to purchase the vehicle specified by You (“Vehicle”) and agree to be bound by these Terms. Your purchase of the Vehicle and delivery by Us will be subject to Your compliance with the Terms hereunder and other applicable laws, regulations and guidelines. Booking is subject to availability of the chosen vehicle at dealership.
We/our dealer will communicate the estimated delivery period for Your Vehicle and will make all commercially reasonable efforts to deliver Your Vehicle within the specified delivery period by the dealer notified by us. Any change or delay in the delivery period will be notified to You by Us/our dealer. We will not be liable for any claims, damages, losses, costs or expenses incurred/suffered by You due to delay in delivery of the Vehicle by Us. However, in the event of any delays, You may cancel and claim a refund of Your Pre-Order Amount in accordance with these Terms.
You acknowledge and agree that Your booking is for delivery of Vehicle only to You and You may not transfer or assign rights granted to You under these Terms to any third party.
The Vehicle is available for booking or sale in such territories as may be designated by Us. You may not place a Booking for delivery of the Vehicle outside these territories.
These Terms are applicable to the Booking of the Vehicle. You acknowledge that purchase of Vehicle will be subject to such additional terms and conditions as may be prescribed by Us including without limitation, the TVS General Terms and Conditions (collectively, the “Purchase Terms”). Such Purchase Terms are subject to change, and We recommend that You carefully read and understand all the prescribed Purchase Terms before proceeding with the purchase of the Vehicle and making the full payment.
We will not be liable for any indirect, special, incidental or consequential damages arising out of or in connection with these Terms. Your sole and exclusive remedy and Our aggregate and cumulative liability for any material breach under these Terms will be limited to refund of the Booking Amount in the amount of valid cancellation.
The Vehicle will in all material aspects be similar to the Vehicle presented or advertised in marketing or promotional campaigns. However, in view of Our endeavors to continuously innovate and improve Our products, We reserve the right to modify or alter the specifications, features and/or design of the Vehicle without prior notice and any liability.
Please contact Our customer care executives at 1800 258 7555 (Monday – Saturday, 09:00 – 18:00 hrs). You may also write to Us at email@example.com