Know everything about TVS iQube Electric Scooter in India
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Frequently Asked Questions

Purchase
How do I purchase the vehicle?
You can book and purchase the vehicle on the website. Our Relationship Manager will then contact you to take you through the process.
Yes, you must make a booking to purchase the TVS iQube. The booking amount is only INR 5,000.
After you book your vehicle, you will get a link which helps you track the status of your order by logging to the website.
You must book individual vehicles separately. Also, you may book as many vehicles as you like.
Buying the iQube from a city where it is currently isn’t sold and taking it to another city may be a challenge due to the state legalities. Also, we do not have after-sale service for iQube in such cities, which may hinder your experience.
Your bookings are allotted to your name and contact details which are also part of your unique profile. In the event you would still want to go ahead with any changes feel free to contact (TVSM iQube Helpline no.) and we will provide a decision on case by case basis. However, once invoiced, ownership details cannot be changed.
Yes. The iQube is available for purchase through EMI options, through TVS Finance. Please check the website or contact the dealer for further details.
TVS iQube is currently not available on lease.
Yes, you will need a valid driver’s license to ride the TVS iQube. The TVS iQube is a hi-speed electric scooter having a top speed of 78 km/h, which is above the 25 km/h cap for registration and license. Thus, registration and driving license are compulsory.
Yes. However, the subsidy will be applicable to only 1 electric vehicle per customer.
Yes, the TVS iQube can be driven in rain. The TFT dashboard is also rain-resistant.
Yes, the TVS iQube can be washed regularly. However, we recommend you get it done only at TVS authorized service stations.
It comes with pre-installed SIM from a renowned service provider.
Yes, you can ride the iQube in stagnant water up to a depth of half a foot, with all safety precautions taken for the rider. You can be rest assured that all components on floorboard are IP67 rated.
The TVS iQube comes with two driving modes with different top speeds to suit different styles.

Here are a few tips to get the best performance out of your TVS iQube.

  • Do not hold brakes while riding. Though it is a common practice among scooter riders to hold the rear brakes ever so slightly while riding, it should be avoided as it reduces the life of your brakes and burns extra energy in the process, thus reducing your efficiency.
  • Avoid overloading your scooter. The more weight you carry the more energy is used.
  • Rapid acceleration and riding at high speeds also use up your battery faster.
  • Maintain the recommended tyre pressure and check frequently. If they are under-inflated, their rolling resistance increases. As a result, more energy is wasted to move your scooter.

The charging times for different variants are as under:

  • U347 UG: It takes approximately 4 hours 30 mins to charge from 0 – 80% and 7 hours from 0 – 100%.
  • U467+:
  • U467++:

It takes around 2.5kWh of electricity to fully charge the iQube. This is equivalent to 2.5 units of electricity.

Assuming the cost of electricity to be Rs.7, it would cost you just Rs.17.50 for charging your iQube from 0% to 100%.

Fast charging impacts the lifespan of Li-ion batteries and as of now TVS iQube does not support fast charging. We are continuously working on fast charging technology which has least impact on battery life and would bring it to market at the earliest.
Your TVS iQube charger has a consumption of just 500W. This is less than your household equipment like iron (~700W), microwave oven or a 1 ton air conditioner (~1000W), etc. In most of the cases there wont be a need to install an additional electricity meter, but it will be dependent on a per case basis.
The TVS iQube’s charging socket only consumes nominal energy - less than a night lamp - in standby mode.
The cluster will switch off after charging, and the registered mobile App will show the live battery charging status as full.
No, there is no such risk to your TVS iQube as it comes equipped with an auto-cut feature. However, it is always advisable to stop charging once the battery is fully charged.
There is absolutely no sound while charging.

TVS TVS iQube comes with a highly accurate distance to empty information on the vehicle cluster which helps you to plan your trips and charging sessions. In case you have to go for an unplanned extra mile you can recharge your vehicle at any of the charging stations appearing on the vehicle app. We are continuously trying to bring information about as many charging stations on TVS iQube App to give you maximum options to re charge the vehicle. The plug and play portable offboard charger makes it easy to carry and can be used at any 15A charging point, making it highly usable.

No, the range does not get affected by frequent charging.
Absolutely. However, it is strongly recommended to charge the vehicle up to 50% in case it’s not going to be used for a long period.
It will be till 93% to 95 % % of the initial capacity.

Yes, we have a few dealerships in Delhi and Bangaluru, please visit our dealer locator to know more.

With key off condition the battery will discharge 5 % in 10 days only.
The battery is protected by an aluminum casing to rule out physical damage. Also, the BMS regulates temperature and ensures optimum performance.
TVS iQube uses the best in Lithium ion battery technology and our battery lifetime is designed to be the same or more than the lifetime of the scooter. However, battery attenuation of 20-30% can be expected around 60,000-70,000 kms. This can vary based on riding pattern.
Yes. Geofencing feature allows you to know the whereabouts of your vehicle.
Your smartphone will be connected to the vehicle through the mobile app. This can be downloaded by scanning the QR code provided in user manual or links in website.
You have to request for the change of registered mobile number at the authorized sales office or dealer office.
Yes, it is possible to connect provided he has the necessary information regarding vehicle and mobile app connectivity.
The battery is not designed to get overcharged. The battery has a smart protection system which will hinder the bulge, and monitors battery health.
The vehicle has inbuilt voltage fluctuation protection. It is always recommended to use factory provided charging cable.
This is not advisable as the batteries are continuously monitored along with other controllers in the vehicle which keeps the batteries safe.
The first service of your TVS iQube is scheduled after 6 months from the date of purchase or 4000 km of riding, whichever is earlier. The second service is scheduled after 12 months from the date of purchase or 8000 km of riding, whichever is earlier. The next services are scheduled every 12 months or 4000 km of riding after that.

Once your vehicle is serviced, here are the consumables that will be replaced, depending on the maintenance schedule or the amount of wear.

  • Front fork seal
  • Front brake pad
  • Rear brake liner
  • Disc brake hoses

We will also do a top-up of brake fluid, front fork oil and lubrication of various joints.

Our roadside assistance will generally get to you in about 45 minutes, but traffic and weather are few factors beyond our control, which can impact the time.

We will ensure that you have a happy experience with our services. However, in the rare event when you are unable to enjoy the benefit of the paid service, we will ensure that you are fairly compensated.