Know everything about TVS iQube Electric Scooter in India
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Frequently Asked Questions

Purchase
How do I purchase the vehicle?
You can book and purchase the vehicle on the website. Our Relationship Manager will then contact you to take you through the process.
Yes, you must make a booking to purchase the TVS iQube. The booking amount is only ₹ 5 000.
After you book your vehicle, you will get a link that helps you track the status of your order by logging into the website.
You must book individual vehicles separately. Also, you may book as many vehicles as you like.
Buying the iQube from a city where it is currently isn’t sold and taking it to another city may be a challenge due to the state legalities. Also, we do not have an after-sale service for iQube in such cities, which may hinder your experience.
Your bookings are allotted to your name and contact details which are also part of your unique profile. In the event, you would still want to go ahead with any changes feel free to contact (TVSM iQube Helpline no.) and we will provide a decision on a case-by-case basis. However, once invoiced, ownership details cannot be changed.
Yes. The iQube is available for purchase through EMI options, through TVS Finance. Please check the website or contact the dealer for further details.
TVS iQube is currently not available on lease.
Yes, you will need a valid driver’s license to ride the TVS iQube. The TVS iQube is a hi-speed electric scooter having a top speed of 78 km/h, which is above the 25 km/h cap for registration and license. Thus, registration and driving license is compulsory.
Yes. However, the subsidy will be applicable to only 1 electric vehicle per customer.
The price for the TVS iQube ST will be revealed by November 2022 onwards.
You will get upgraded to the new TVS iQube. In case you wish to upgrade to the TVS iQube S or TVS iQube ST you can do so by simply logging on to the website dashboard.
Yes, the booking amount is fully refundable. However, once the final payment for the vehicle has been made, the booking and final payment amount is non-refundable.
We have received an overwhelming response for the TVS iQube from our customers, and due to this we have a maximum waiting period of 120 days on some variants. Some of our colours and variants have quicker deliveries however. Please look out for the estimated waiting period on the vehicle-booking summary page, once you indicate your variant and colour preference.
Exchange offers are not rolling out at the moment. Please stay tuned to our social pages to know about such offers!
Yes, the TVS iQube can be driven in rain. The TFT dashboard is also rain-resistant.
Yes, the TVS iQube can be washed regularly. However, we recommend you get it done only at TVS authorized service stations.
It comes with a pre-installed SIM from a renowned service provider.
Yes, you can ride the iQube in stagnant water up to a depth of half a foot, with all safety precautions taken for the rider. You can be assured that all components on the floorboard are IP67 rated.
The TVS iQube comes with two driving modes with different top speeds to suit different styles.

Here are a few tips to get the best performance out of your TVS iQube.

  • Do not hold brakes while riding. Though it is a common practice among scooter riders to hold the rear brakes ever so slightly while riding, it should be avoided as it reduces the life of your brakes and burns extra energy in the process, thus reducing your efficiency.
  • Avoid overloading your scooter. The more weight you carry the more energy is used.
  • Rapid acceleration and riding at high speeds also use up your battery faster.
  • Maintain the recommended tyre pressure and check frequently. If they are under-inflated, their rolling resistance increases. As a result, more energy is wasted to move your scooter.
The motor used is an energy efficient low noise BLDC hub motor with 4.4 kW peak power.
The TVS iQube has a gradeability of 10 degrees which makes it easy to ride over inclined roads.

The charging times for different variants are as under:

  • TVS iQube : It takes approximately 4 hours 30 mins to charge from 0 – 80% and 7 hours from 0 – 100%.
  • TVS iQube S.
  • TVS iQube ST.

It takes around 2.5kWh of electricity to fully charge the iQube. This is equivalent to 2.5 units of electricity.

Assuming the cost of electricity to be ₹ 7, it would cost you just ₹ 17.50 for charging your iQube from 0% to 100%.

Fast charging impacts the lifespan of Li-ion batteries and as of now TVS iQube does not support fast charging. We are continuously working on fast charging technology that has the least impact on battery life and would bring it to market at the earliest.
Your TVS iQube charger has a consumption of just 500W. This is less than your household equipment like iron (~700W), microwave oven, a 1-ton air conditioner (~1000W), etc. In most cases, there won’t be a need to install any additional electricity meter, but it will be dependent on a per-case basis.
The TVS iQube’s charging socket only consumes nominal energy - less than a night lamp - in standby mode.
The cluster will switch off after charging, and the registered mobile App will show the live battery charging status as full.
No, there is no such risk to your TVS iQube as it comes equipped with an auto-cut feature. However, it is always advisable to stop charging once the battery is fully charged.
There is absolutely no sound while charging.
The new 650 W chargers have been designed for the new TVS iQube specifically. They are not compatible with old generation TVS iQube. Also, the new chargers are not fast chargers, hence the charging time remains approximately the same.
The price of the charger is not included in the total cost of the vehicle, and it needs to be purchased separately.
No, it is advised to use TVS chargers for charging your iQube for better performance and longer life of the battery.
You can check the availability in your city on the booking page by putting the pincode of your city.

TVS iQube comes with a highly accurate distance to empty information on the vehicle cluster which helps you to plan your trips and charging sessions. In case you have to go for an unplanned extra mile you can recharge your vehicle at any of the charging stations appearing on the vehicle app. We are continuously trying to bring information about as many charging stations on TVS iQube App to give you maximum options to recharge the vehicle. The plug-and-play portable offboard charger makes it easy to carry and can be used at any 15A charging point, making it highly usable.

No, the range does not get affected by frequent charging.
Absolutely. However, it is strongly recommended to charge the vehicle up to 50% in case it’s not going to be used for a long period.
It will be till 93% to 95% of the initial capacity.
The range upgrade for existing TVS iQube users is not available as of now.
In terms of maximum range, the TVS iQube Electric and iQube Electric S can reach up to 100 km per charge (Eco Mode). The iQube Electric ST can keep going for up to 145 km per charge (Eco Mode).
With the key-off condition, the battery will discharge 5% in 10 days only.
The battery is protected by an aluminum casing to rule out physical damage. Also, the BMS regulates temperature and ensures optimum performance.
TVS iQube uses the best Lithium-ion battery technology and our battery life is designed to be the same or more than the lifetime of the scooter. However, battery attenuation of 20-30% can be expected around 60,000-70,000 km. This can vary based on the riding pattern.
The battery used in the TVS iQube is Lithium-ion with NMC.
No, there is no extra battery pack available as of now.
Yes, the Geofencing feature allows you to know the where abouts of your vehicle.
Your smartphone will be connected to the vehicle through the mobile app. This can be downloaded by scanning the QR code provided in the user manual or links in the website.
You must request the change of registered mobile number at the authorized sales office or dealer office.
Yes, it is possible to connect provided he has the necessary information regarding the vehicle and mobile app connectivity.
The HMI controller is a 5-way physical switch that helps you navigate easily through various functionalities on the dashboard.
Subscription plans are packaged offerings of services and features that enhance the overall ride experience and vehicle ownership for customers. The connected features on TVS iQube vehicle are packaged in the form of the basic and advanced packs for all owners. To avail of this, you will have to purchase the subscription plan by going to the subscriptions section available on the top left hamburger menu on your TVS iQube app. The first 1 year is free for all.
The battery is not designed to get overcharged. The battery has a smart protection system that will hinder the bulge and monitor battery health.
The vehicle has inbuilt voltage fluctuation protection. It is always recommended to use a factory-provided charging cable.
This is not advisable as the batteries are continuously monitored along with other controllers in the vehicle which keeps the batteries safe.
The first service of your TVS iQube is scheduled after 6 months from the date of purchase or 4000 km of riding, whichever is earlier. The second service is scheduled after 12 months from the date of purchase or 8000 km of riding, whichever is earlier. The next services are scheduled every 12 months or 4000 km of riding after that.

Once your vehicle is serviced, here are the consumables that will be replaced, depending on the maintenance schedule or the amount of wear.

  • Front fork seal
  • Front brake pad
  • Rear brake liner
  • Disc brake hoses

We will also do a top-up of brake fluid, front fork oil, and lubrication of various joints.

Our roadside assistance will generally get to you in about 45 minutes, but traffic and weather are a few factors beyond our control, which can impact the time.

We will ensure that you have a happy experience with our services. However, in the rare event when you are unable to enjoy the benefit of the paid service, we will ensure that you are fairly compensated.
You can contact us via call or email for immediate support. Our team will be happy to help you. Toll-free number: 18005721818 and email id: tvsiqube@tvsmotor.com.
No, you will not receive a free service on purchasing the new TVS iQube.
No, the TVS iQube can be serviced only at those TVS dealerships where iQube is retailed at. This is because we have deployed special service set-ups and specially trained service technicians for iQube.