TVS @ Auto Expo 2014

TVS @ Auto Expo 2012

TVS Motor has released 2nd version of service mobile app on 8th Aug’16 to deliver an enhanced experience for its customers, fulfilling three key objectives which are as follows:

  1. Availing our services will now become more convenient : The app reduces the time and the effort with which the customer can obtain relevant information regarding his vehicle (Specifications, Warranty, Service History) and now on a click can avail the services on offer by TVSM such as Service Booking, Road Side Assistance etc..
  2. The app will keep our customers updated about the company, our upcoming products and provide Tips - to get best performance from their vehicles.
  3. Connect us with each and every customer : Customers can now instantly connect both with our dealers and TVSM company to avail information/ services through features such as Service feedback, Contact Us and Dealer Locator.

Thus, the app has been developed keeping in mind, customers’ busy schedule and higher accessibility to digital world.

Key features of this App :
Customer Profile : Customers can create a unique login and get all the required information about their vehicles. Now even multiple vehicles can be managed by a customer through single login.
Service Schedule : Customers can know the recommended service interval with respect to both Time and KM for their vehicles.
Specification : It will enable our current and future customers to know more about their vehicle. Details related to Engine, Electrical, Chassis, Capacities, Tyres, Brakes and Dimensions are visible for every model which will help customers to take an informed decision.
Service Booking : Customers can book their service online by taking an appointment at their preferred dealership to benefit hassle free service initiation at dealership on their arrival. Alternatively, this facility can be availed through official web site of TVS Motor. Currently service booking facility is available at selected 120 dealerships across India.
Warranty : Customers can know more about their vehicle warranty terms and condition-sat ease.
News & Updates : This feature provides latest information & updates related to TVS Motor.
Service History : This features enables user to know the vehicle service history. Customer can also rate their last service experience with TVS Motor.
Locate Dealer : With this feature TVS dealerships can be located by the App user using their current location through GPS. Alternatively, the dealerships can also be searched based on state and city with addresses and contact details.
Tips : Useful tips are available for customers to get better mileage from vehicle. Vital safe riding tips have also been provided.
Fuel Records : Customers can manage their fuel expenses with this unique feature. They can also calculate vehicle mileage with help of this feature.
Contact us : Contact details of TVS Motor are provided for customer support.

The app is available in India, on google playstore for current & prospective TVS 2W customers. It will be upgraded time to time with new features based on users feedback.

If you would like to have further information on TVSM Service app, Please visit www.tvsmotor.com or write to us at Service.Support@tvsmotor.co.in.

To download the app: https://play.google.com/store/apps/details?id=com.tvsm.service

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