TVS MOTOR COMPANY LAUNCHES INNOVATIVE SERVICE APP FOR ITS CUSTOMERS
Smartphone APP to keep customers updated on all vehicle related
information
TVS Motor Company, one of India’s largest two-wheeler manufacturers
today launched an innovative Smartphone APP for all current and
prospective owners of TVS two wheelers. Designed with the intention of
providing real time information to a customer, this Smartphone APP is
designed to provide all information digitally to the owner of a TVS two
wheeler without them needing to call any dealer or company’s service
centre. In keeping with the changing needs of their customers, TVS Motor
Company has developed this APP taking into consideration a number of
parameters and data points ensuring that their customers requirements
with regards to information, knowledge on the vehicle and care for the
two wheeler is at priority. First hand information on service needs,
mileage, performance, convenience and safety is now seamlessly delivered
to every customers mobile phone once it is downloadedP from Google
Playstore. This is yet another customer connect initiative from TVS
Motor Company. It is a significant effort to connect with customers, get
instant feedback on all issues and react with speed to keep their
satisfaction levels high. Key features of this APP: Service Schedules:
Customers will have first hand information on the recommended service
interval with respect to Time and Kilometer for their vehicles.
Specifications: It will enable current and future customers to know more
about vehicle details related to Engine, Electrical, Chassis,
Capacities, Tyres, Brakes and Dimensions and take an informed decision.
Service Booking: Customers can book their services appointment online
with their prefered dealership for a hassle free service initiation at
dealership on their arrival. This facility can be availed through the
official web site of TVS Motor Company also. Currently service booking
facility is available at selected 120 dealerships across India.
Warranty: Customers can know more about their vehicle warranty terms and
conditions at ease. News & Updates: This feature provides the latest
information and updates related to TVS Motor. Service History: This
features presents customers with first hand knowledge on their vehicle
service history. Customers can also rate their last service experience
with TVS Motor. Locate Dealer: With this feature, TVS Motor Company’s
dealerships can be located by the customer using their current location
through GPS. The dealerships can also be searched based on state and
city with addresses and contact details. Tips: Useful tips are available
for customers for getting better mileage from their vehicle and vital
safety riding tips. Fuel Records: Customers can manage their fuel
expenses with this unique feature. They can also calculate the vehicle’s
mileage with the help of this feature. Contact us: Contact details of
TVS Motor are provided for customer support. This APP is available in
India, on Google Playstore for current and prospective TVS Motor
Company’s two wheeler customers. It will be upgraded from time to time
with new features based on users feedback. TVSM Service APP : https://play.google.com/store/apps/details?id=com.tvsm.service
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