I am able to connect TVS connect to my Apache RTR through bluetooth. But when I select navigation, after selecting required destination, if I press 'GO' button I get following error messages. " mac id is not valid" and "invalid speedometer " and not able to connect. I purchased this vehicle in Nov 2019 and completed 38600 KMs. Apart from 5 free services, I have got it done 9 paid services. This issue was noticed by me at the time of 3rd paid service and I brought this issue to the knowledge of service persons from 3rd paid service to 9th paid service, but it is not attended properly and not rectified, as I felt some lac of knowledge or training to the service people on this kind of technological issue related to the vehicle. If anybody having solution, kindly help
SACHIN SHIRKARE
Navigate Kam nahi Kar Raha he command dete hi mac_id is not valid Invalid speedometer Dikha Raha he
SACHIN SHIRKARE
Navigate Kam nahi Kar Raha he command dete hi mac_id is not valid Invalid speedometer dikha Raha he
My raider bike navigation system not working, please solve the problem
Sandip Arya
Raider x connect Navigation System Not working say Mac I'd Not Valid Invalid Speedometer please solve this problem
Krishnakumar
I am also facing this issue with my new Ronin. Any solution please.
Aashiqui Jakir
Same problem my raider smart connect bike 😥
shahil Pathan
I can't able to activate the navigation on my instrumental cluster
Sandy
I can't connect the Bluetooth to phone. Only one time it's connecting after installing the app. After that it's not connecting again.
Sandy
I can't connect the Bluetooth to phone. Only one time it's connecting after installing the app. After that it's not connecting again.
have bought new Raider with SmartXconnect. I'm able pair my phone with tvs connect app, but can't able to use the map navigation. I'm getting error for 'mac_id is not valid' & 'invalid speedometer'. Please provide appropriate service and resolve this issue. The service center do not have trained engineers to resolve this issue.
Rohit Shetty
is the issue resolved? if yes then how
Syed Nazar
have bought new Raider with SmartXconnect. I'm able pair my phone with tvs connect app, but can't able to use the map navigation. I'm getting error for 'mac_id is not valid' & 'invalid speedometer'. Please provide appropriate service and resolve this issue. The service center do not have trained engineers to resolve this issue.
Nishant Chandrul
I have recently bought a TVS Apache 160 4v Special Edition. I am facing a Problem in bluetooth connection.When I start the bike then easily bluetooth gets connected. The features are not visible on the screen of the bike after riding for a while.
Selvam V
I have new Ronin TD. I can't connect the map navigation. I'm getting error for "mac id not valid & invalid speedometer". Can you please help me to resolve this issue.
vijaykumar palaparti
Why While I'm setting navigation in smart xconnect app it showing invalid mac id & invalid speedometer ...?
JERINSTON DAVID
I to face the same problem in my rtr 200 even the persons from the service centre are clueless poor customer care
Raj Agarwal
In tvs ntorq I m facing the same issue unable to connect the bluetooth
Vipul Kohli
Update: Finally the error has been resolved. TVS connect app team, resolved the issue 👍🏻 Best is to reach out via the feedback option within the app.
AARON
Same problem with my jupiter zx smartxconnect One must check everything before delivery of bike
Vipul Kohli
I am facing the same problem with Jupiter ZX smart connect model. I have reached out to TVS support, they routed to TVS connect app service team. Even then it hasn't been fixed. Faulty product launched, by TVS. Will keep in mind for my next purchase, won't be going with TVS bikes for sure.
luciferXsg
Did anyone got solution to this problem I have purchased my apache 200 4v in December 2021 and just completed 782 kms
Abhishek.Parwatikar
Even I Am Facing The Same Issue In My TVS NTORQ
TVS Community
Hi Nithin, please visit your nearest dealer or write to us at customercare@tvsmotor.com or call us at 18002587111. Regards, TVS Community.
Nithin V Bhaskar
07 Oct 2021