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Is cheating customer your new policy for RR310 owners?

User Name
Sooraj Kumar Das

14 May 2022


Shaw TVS in kolkata kept my bike for more than 2 weeks, washed & polished, with engine oil change and charge me ₹4181. The technician hired for RR310 denied duty and other mechanic was hammering my engine. I wish I would have known how your warranty of 5 years work after 1st year ends. Now I totally understand why nobody wants to visit service center after the free service. Please stop being so cheap. I totally regret owning a TVS band vehicle. Where you all hire fox to eat flesh and blood of the innocent customer that fall into your trap. Pathetic after sale service and they claim to be no. 1. For cluster upgrade you guys charge me ₹700 extra and your technician and company claimed that they can't do it! They why ask for money if you are incapable to do the work assigned? "Dear Suraj Kumar das, Your Grievance Id is TVS_Gr_202214574511. Thank you for reaching TVS Motor" This is what I got after being scammed. Do not trust TVS ever again.


Is cheating customer your new policy for RR310 owners?

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TVS Community

10 Aug 2022

Hi Sooraj, please visit your nearest dealer or write to us at customercare@tvsmotor.com or call us at 18002587111. Regards, TVS Community.

We will be back with
exciting events after COVID-19.

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